Shipping
Do you offer international shipping?

We currently only offer delivery within Ireland, but we are working on expanding our shipping to more countries.

How much does shipping cost?

We are pleased to offer free shipping on all orders, regardless of the order value. Whether you purchase one item or several products, you will not pay any shipping costs.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track your order by clicking the tracking button in the shipping confirmation email.

How long will my order take to arrive?

Our processing time is 1–3 business days. Once your order has been shipped, the estimated delivery time is 5–10 business days. We do everything possible to ensure that you receive your new fashion items as quickly as possible.

Returns
What is the return process?

You can return your items within 30 days of receiving your order. To ensure a smooth return process, we recommend reading our Return Policy, which can be found in the footer of our website.

To request a return, simply email us at support@louisedublin.com. Our team will be happy to assist you and guide you through the return process.

What should I do if my item is damaged or faulty?

Please contact our customer service team as soon as possible. Include your order number and attach clear photos of the damaged or faulty item. We will make sure to provide you with an appropriate solution.

What should I do if I want to exchange an item?

You can exchange an item by returning it according to our return procedure and placing a new order for the item you would like. To begin the process, please email us at support@louisedublin.com